Community Services
HACY offers programs and referrals to help residents access community resources, support services, and assistance programs.
RAD Residents Corner
Welcome home. This page is your go-to resource as a current RAD resident at the Housing Authority of the City of Yuma. Find your property manager contacts, submit maintenance requests, review your rights and responsibilities, and connect with community services.
If you have a question that is not answered here, your property managers are always your first point of contact. They are here to help.
The HACY resident portal lets you manage your tenancy online. Through the portal you can make payments, submit work orders, and access other resident services from any device.
To register, contact your property manager for your registration code. You will need a valid email address to create your account.
Your registration code is unique to your tenancy. To receive it, contact your property manager directly:
HACY is responsible for maintaining your unit and common areas in safe, decent, and sanitary condition. If something in your home needs repair, report it promptly so we can address it.
When reporting a repair, be ready to describe the problem clearly and provide the best time for maintenance staff to access your unit. A responsible adult must be present when maintenance enters your home.
For emergencies such as a gas leak, flood, or electrical hazard, call the HACY office immediately at (928) 782-3823. If there is immediate danger to life or property, call 911 first.
Living in RAD housing comes with both protections and obligations. Understanding both helps you maintain your housing and your good standing with HACY.
It is your responsibility to notify HACY promptly when any of the following changes occur. Failure to report changes can affect your housing assistance and may result in lease violations.
To report changes, contact your property manager directly or visit the HACY office.
HACY connects residents with a range of supportive services to help families build stability and improve their quality of life.
HACY offers programs and referrals to help residents access community resources, support services, and assistance programs.
The Family Self-Sufficiency Program helps residents build financial independence and work toward long-term housing stability.
CityLink provides public transit options in Yuma. Contact HACY or visit the CityLink page for route and schedule information.
Many common resident forms are available through the HACY document library. If you need a specific form that you cannot locate, contact your property manager and they will assist you.
Browse available resident forms, policies, and informational documents in the HACY document library.
If you cannot find the form you need in the document library, contact your property manager directly. They can provide forms and answer questions about the request process.
Learn about the Rental Assistance Demonstration program and how HACY uses it to preserve and improve affordable housing in Yuma.
Review the lease obligations and community standards that apply to all RAD households at HACY.
Learn more about how the HACY maintenance team handles repair requests and keeps your home in good condition.
Call the HACY office at (928) 782-3823 and ask for Guadalupe Mariscal (ext. 124) or Sara Aviles (ext. 119). You can also send us a message online or visit us at 420 S. Madison Ave, Yuma, AZ 85364.